Resources for Tax Assistance
Tax Filing Information Sessions
ISS will provide informational sessions explaining the tax filing process using GLACIER Tax Prep. These sessions are intended for nonresidents for tax purposes. You can find more information about residency for tax purposes under “The U.S. Tax System” (above). A list of informational sessions can be found below.
Register on the ISS Programs and Events page.
February 14 and 27
March 10 and 31
These sessions will not provide help with the completion of the forms as University of Arizona employees, while in their official role at the UA, are not allowed to act as tax consultants or provide tax advice.
GLACIER Tax Prep (GTP) Assistance
GTP provides the following options for assistance available to users upon login.
Six instructional videos
Frequently Asked Questions
HELP link to submit questions online
If you have problems accessing GTP, please email email@example.com.
State Tax Filing
Once you have completed your federal tax return using GTP, if it is determined that you are also required to file a state return, you can click on a link to access the fee-based Sprintax program for assistance in preparing your state tax return.
VITA (Volunteer Income Tax Assistance) Program
The VITA (Volunteer Income Tax Assistance) Program offers free tax preparation for those earning up to $64,000. Visit the VITA website for locations, information, and frequently asked questions.
ISS does not endorse individual vendors, products or services.
IRS Taxpayer Assistance Center
Tucson Federal Building 1st Floor
300 W. Congress Street
Tucson, AZ 85701
Monday – Friday: 8:30-4:30
Internal Revenue Service Telephone Assistance
IRS Helpdesk for problems with individual returns: 1-800-829-1040
For automated refund information from the IRS: 1-800-829-4477
Arizona Department of Revenue (for state tax filing)
400 W. Congress Street
Tucson, AZ 85701
Monday – Friday: 8:00-5:00