Resources for Tax Assistance

Resources for Tax Assistance

Tax Filing Information Sessions

ISS will provide informational sessions explaining the tax filing process using GLACIER Tax Prep. These sessions are intended for nonresidents for tax purposes. You can find more information about residency for tax purposes under “The U.S. Tax System” (above). A list of informational sessions can be found below.

All sessions will be from 2-3:30 pm in University Services Building 312. Register on the ISS Programs and Events page.

  • Friday, February 15, 2019

  • Friday, March 15, 2019

  • Friday, April 5, 2019

These sessions will not provide help with the completion of the forms as University of Arizona employees, while in their official role at the UA, are not allowed to act as tax consultants or provide tax advice.

GLACIER Tax Prep (GTP) Assistance

GTP provides the following options for assistance available to users upon login.

  • Six instructional videos

  • Frequently Asked Questions

  • HELP link to submit questions online

  • If you have problems accessing GTP, please email
State Tax Filing

Once you have completed your federal tax return using GTP, if it is determined that you are also required to file a state return, you can click on a link to access the Sprintax program for assistance in preparing your state tax return. This program charges a $26 fee for use and will not be available for use until mid-February.

VITA (Volunteer Income Tax Assistance) Program

The VITA (Volunteer Income Tax Assistance) Program offers free tax preparation for those earning up to $64,000. Visit the VITA website for locations, information, and frequently asked questions.  

ISS does not endorse individual vendors, products or services.

Tax Offices

IRS Taxpayer Assistance Center
Tucson Federal Building 1st Floor
300 W. Congress Street
Tucson, AZ 85701
Monday – Friday: 8:30-4:30

Internal Revenue Service Telephone Assistance
IRS Helpdesk for problems with individual returns: 1-800-829-1040
For automated refund information from the IRS: 1-800-829-4477

Arizona Department of Revenue (for state tax filing)
Tucson Office
400 W. Congress Street
Tucson, AZ 85701
Monday – Friday: 8:00-5:00